Gaming should be fun, not stressful. krikya provides every player with the tools, information, and support needed to keep gambling a safe and enjoyable activity. Our responsible gaming programme is built around your wellbeing — always.
No individual under the age of 18 is permitted to register, deposit, or place any wager on the krikya platform. Age verification checks are conducted at registration and at withdrawal. Any account found to belong to a person under 18 will be closed immediately, all deposits returned, and any winnings forfeited. If you suspect a minor is attempting to access krikya, please report this to us immediately at [email protected].
Our Commitment
At krikya, we genuinely believe that gambling should remain what it is meant to be: an enjoyable, voluntary leisure activity. The vast majority of players on the krikya platform engage with our games sensibly and within their means. Our responsible gaming commitment is designed to support those players in staying that way — and to provide a structured pathway for anyone who feels their relationship with gambling is changing.
Problem gambling is a recognised condition that can affect anyone regardless of income, background, or experience. krikya does not judge — we simply want to make sure that every player on our platform has the information and tools they need to make informed decisions about their gambling activity at all times. Bangladesh has a growing online gaming community, and we take our duty of care to players in Dhaka, Chittagong, Sylhet, Khulna, and across the country very seriously.
The tools and resources described on this page are available to every krikya player free of charge, at any time, without any negative impact on your account standing. Using responsible gaming features is a sign of self-awareness and good judgement — not a problem to be embarrassed about.
Need help right now? If you feel your gambling is out of control, you do not need to read this entire page first. Contact krikya support immediately at [email protected] and request a self-exclusion. Our team will action it within minutes, 24 hours a day.
Remember: Gambling is not a way to make money, solve financial problems, or recover previous losses. Every game on krikya — including cricket betting, slots, and live casino — is based on chance. Past results never predict future outcomes. Always gamble with money you can afford to lose.
How We Help
A summary of the six core responsible gaming commitments and tools that krikya provides to every registered player.
Set a daily, weekly, or monthly deposit limit on your krikya account to keep your spending within a budget you are comfortable with. Once a limit is applied it takes effect immediately. Reducing a limit is instant; increasing a limit requires a 48-hour cooling-off period before it becomes active — this deliberate delay is there to protect you in moments of impulse.
Set a maximum session duration so that krikya will automatically alert you — or log you out — once you have been playing for a specified period. Time can pass quickly during an engaging game. A session time limit keeps you conscious of how long you have been playing and prompts you to take regular breaks, which is one of the most effective habits for healthy gaming.
If you need a break from gambling but are not ready to self-exclude permanently, krikya's time-out feature allows you to pause your account for a defined period — from 24 hours up to 6 weeks. During a time-out your account is suspended: you cannot log in, deposit, or place bets. You can still withdraw any remaining balance. Time-outs take effect immediately upon request.
Self-exclusion is a formal, longer-term tool for players who feel they need to stop gambling for a significant period of time. krikya offers self-exclusion periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion your account is fully disabled and you will be removed from all krikya marketing communications. To request self-exclusion, contact [email protected] at any time.
In addition to deposit limits, krikya allows you to set a maximum loss threshold per day, week, or month. Once your net losses reach the limit you have set, you will be prevented from placing further wagers until the limit period resets. This is one of the most direct ways to ensure that a bad run of luck cannot lead to losses beyond what you are willing to absorb.
Players who are taking a time-out, are self-excluded, or simply want to reduce their exposure to promotional messaging can opt out of all krikya marketing communications at any time. This includes promotional emails, SMS bonuses, and push notifications. Simply contact [email protected] or update your preferences in your account settings. Opt-outs are processed within 24 hours.
Step-by-Step
All responsible gaming tools on krikya are available directly through your player account settings or by contacting our support team. Here is how to use each one:
Choose your limit type (deposit or loss), select your period (daily / weekly / monthly), and enter your preferred amount in BDT. Confirm and your limit applies instantly. Any reduction is immediate; increases require the 48-hour waiting period.
Select your preferred maximum session length. krikya will display an on-screen alert when your time is nearly up, and will automatically end the session if you choose the auto-logout option.
For time-outs (24 hours to 6 weeks) you can use the self-service option in your account. For formal self-exclusion (6 months or longer), please contact the krikya support team directly. All self-exclusion requests are actioned within minutes and confirmed by email.
Warning Signs
Problem gambling often develops gradually. The following are recognised warning signs. If several of these apply to you — or to someone you know — it may be time to seek support.
If you answer "yes" to three or more of these questions, we strongly encourage you to contact the krikya support team.
Best Practices
Simple, practical habits that help keep gambling enjoyable and within healthy limits — recommended by krikya for all players.
Decide in advance exactly how much you are willing to spend during a session. Treat this amount as the cost of entertainment — not as an investment. Once it is gone, stop playing.
Step away from the screen every 30 to 60 minutes. Fatigue and prolonged play can impair your judgement. A short break restores perspective and helps you make clearer decisions.
Increasing your bets or continuing to play in order to recover a loss is one of the most common paths to problem gambling. Accept that losses are a normal part of gaming and walk away when your budget is spent.
The odds in casino games and sports betting favour the house over time. Approach gambling as a form of entertainment — like watching a cricket match or going to a restaurant — rather than as a source of income.
Gambling while stressed, upset, tired, or under the influence of alcohol can lead to poor decisions and inflated losses. Wait until you are in a clear, calm headspace before playing.
Maintaining a healthy variety of activities in your life — sports, social time, hobbies — reduces the risk of gambling becoming disproportionately central to your routine.
Check your krikya account history periodically to see your deposit totals, loss figures, and time spent. Awareness of your actual activity — rather than a subjective impression of it — is a powerful self-regulation tool.
If you are concerned about your gambling, talking to a trusted friend or family member can provide perspective and support. You do not have to address it alone.
Get Support
If you believe gambling is becoming a problem for you or someone close to you, the krikya responsible gaming team is available around the clock. All enquiries are treated with complete confidentiality. There is no negative consequence to reaching out — our team is here to help, not to judge.
Available 24 hours a day, 7 days a week, 365 days a year. All communications in English.
When contacting us, state that your enquiry is about responsible gaming. Our team will prioritise your request and respond within minutes for urgent self-exclusion requests.
Protecting Minors
krikya uses multiple layers of protection to prevent underage individuals from accessing our platform. These measures include:
For parents and guardians: If you share a device with a minor, we recommend using parental control software to restrict access to online gambling platforms. krikya cannot be held responsible for underage access facilitated by a shared device in the absence of appropriate parental controls.
krikya offers cricket betting, live casino, slots, and more — all within a safe, fair, and transparent environment. Set your limits, stay in control, and enjoy the game. 18+ only. Gambling involves financial risk. Play responsibly.